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Broken and snapped cassettes can usually be repaired with very little or no loss of material. The cost of this repair will depend on the time taken and materials used in each case - these cassettes are particularly fiddly to repair! We would always recommend immediate transfer to CD of repaired cassettes and minimal future playback of these tapes as edit points may be vulnerable to future breakage in some players.
We've never suffered from having LPs, 78s or tapes lost or broken in the post, but do use your common sense with regard to packaging and method of posting - I'm happy to offer advice on packaging. I aim to return original material recycling the same packaging and by the same method of posting wherever possible and desired. General information on posting is available here.
Finished CDs are sent out in padded envelopes by standard mail or airmail. A back-up copy of each disc is kept as security.
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